Registered Care Manager

Date Posted
18th June 2015
Reference
VAC-27870
Sector
Domiciliary Care, Social Care
Location
London
Salary
£25,000 to £29,000 Per Annum
Contract Type
Contract- Interim/Fixed term, Temporary
Grades
NVQ/Diploma Level, Registered Manager
Job Roles
Care Home, Care Home Manager, Care Home RGN, Care Manager, Registered Manager, Registered Manager Care Home, Registered Manager Home Care, Domiciliary Care Manager

The registered Care manager provides strong, strategic leadership to Bluebird Care Kensington & Chelsea to enable us to provide the best in care at home services. You will lead a team dedicated to supporting customers to maintain their independence and to achieving their aspirations and goals.

You must want customers to experience a standard of care that would be good enough for your own family. This means valuing the unique qualities of each customer and seeing the whole person, not just a list of care needs. It is essential that you are passionate about promoting the dignity and rights of each customer.

This challenging role requires a strategic thinker who has the ability to switch to a practical hands on approach when necessary. You will enjoy a collaborative working relationship with the Company Directors and staff to grow the business and continuously improve the service.  There will be plenty of opportunities to use your initiative and apply creative problem solving skills to manage the day to day service. A calm manner and the ability to think clearly whilst under pressure are essential for this important role. 

You will also need to apply the principles of good care management and use your exceptional organisational skills together with a high level of accuracy to ensure the efficient running of the company.

As a brand ambassador for Bluebird Care, you will be part of a strong supportive team, championing the rights of our customers.

Key responsibilities

  • Efficiently manage the day to day running of the business.
  • Allocate resources and monitor performance to deliver high quality homecare to customers within budget.
  • Manage the safety and quality of the business
  • Maintain full & accurate records and reporting systems
  • Implement and manage quality management and improvement systems
  • Effectively manage complaints and incidents
  • Manage the team of coordinators, supervisors, HR & training personnel to ensure best practices
  • Ensure there are sufficient staff allocated appropriately to meet the business’s needs
  • Implement company policy and procedures in relation to managing absence, disciplinary, capability and grievance matters
  • Manage all aspects of the staff team and provide sound leadership to ensure staff are clear about their respective duties and responsibilities and have the support they need to carry out their roles safely.
  • Ensure on-call emergency issues are dealt with effectively
  • Good understanding of the regulatory responsibilities of a Registered Manager and the law relating to domiciliary care services.

Requirements for the role

  • Minimum of 5 years’ experience within homecare
  • Minimum of 12 months experience working as a Care Manager (we may consider an exceptional applicant that is currently working as a Senior Care Coordinator/Supervisor that has extensive experience within Care and has the potential to take the step up to Care Manager)
  • Applicant must have (or be working towards) a QCF level 5 or equivalent qualification as per CQC requirements for a Registered Care Manager.
  • Excellent understanding of the principles of high quality person centred care and support and non-discriminatory care practice
  • Good understanding of the regulatory responsibilities of a Registered Manager and the law relating to domiciliary care services.
  • Caring and compassionate towards people in need of care and support
  • Respect for people suffering from a range of medical conditions with different backgrounds and beliefs to your own. Strong commitment to non-discriminatory care practice
  • Professional and self-motivated with a smart appearance

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