The Recruitment Administrator Assistant is expected to perform a variety of duties in the recruitment of CAREGivers. The Recruitment Administrator Assistant is expected to use a variety of innovative and modern methods to recruit, screen, hire and retain a staff of CAREGivers in order to provide the highest quality service to clients.
Primary Duties and Responsibilities
Responsible for supporting the Recruitment and Retention coordinator will the recruitment of CAREGivers including developing and implementing strategies. (Advertising, researching, pursuing new sources, enhancing and maintaining existing recruitment relationships and executing initiatives from National Office)
Answer each CAREGiver enquiry in a friendly, professional and knowledgeable manner
Process each enquiry to capture data by entering and maintaining accurate records both electronically and manually and be fully compliant with our standards
Schedule and conduct applicant interviews in an efficient and professional manner
Ensure all interviewing processes are adhered to endorse compliance
Support the Recruitment and Retention coordinator with the CAREGiver hire decision and justification of employment based on business needs (during the scheduling meeting)
Support the Recruitment and Retention coordinator with creating and maintaining employment records with all the supporting and verifying documentation -including but not limiting to NI, PAYE and all other employment documentation
Conduct Disclosure Barring Service checks and where applicable motor vehicle document checks on all CAREGivers
Support the Recruitment and Retention coordinator by attaining all 6 references before CAREGivers start employment.
Overview the compliance of CAREGiver folders
Enter and maintain accurate CAREGiver records in our software
Communicate CAREGiver concerns or problems with staff members as appropriate
Support the Recruitment and Retention coordinator with obtaining the correct CAREGiver payroll preparation documentation including but not limiting to PAYE, bank details, National Insurance number
Actively engage in team meetings - provide accurate and vital information to ensure informed decisions can be made in 'on call' hand over meetings, monthly and bi-monthly meetings.
Responsible participating in scheduling meetings. Ensuring recruitment accuracy to enable the coordination and generation of both client and CAREGiver monthly schedules
Secondary Duties and Responsibilities
Support social media weekly updates via regular communication between the Operational Director, CAREGiver Deputy and external social media representative
Assist with the preparation of documents and information for regulatory, inspectorate and compliance purposes.
Support the Operational Director and Care Director in the recruitment of office staff by scheduling interviews and processing the relevant information
Client communication - Answer each incoming call in a friendly, professional and knowledgeable manner
enter and maintain accurate client records in Home Instead software (BOSS)
communicate client concerns or problems with staff members as appropriate
Client log updated in BOSS, update the Compliments, comments, complaints data base.
Supporting the senior management team in answering service enquiries and making sure the relevant information is passed on to the appropriate person#
The ideal candidate will have the drive to progress in this role and also have evperience in a previous Admin role.