Care Manager

We are currently offering an exciting opportunity for an experienced Domiciliary Care Manager to join our team in Gateshead where they will be an integral part of developing and growing the company from its inception through offering high quality, flexible and tailor-made care. 

The care manager provides strong leadership so we can provide the best homecare services to our customers. If you are looking for a career you can be proud of, then joining our team as a registered manager could be the role for you.

This challenging role requires a strategic thinker who has the ability to switch to a practical hands on approach when necessary. You will enjoy a collaborative working relationship with the franchise owner and staff to grow the business and continuously improve the service.

There will be plenty of opportunities to use your initiative and apply creative problem solving skills to manage the day to day service. A calm manner and the ability to think clearly whilst under pressure are essential for this important role.

You must want customers to experience a standard of care that would be good enough for your own family. This means valuing the unique qualities of each customer and seeing the whole person, not just a list of care needs. It is essential that you are passionate about promoting the dignity and rights of each customer.

You will also need to apply the principles of good care management and use your exceptional organisational skills together with a high level of accuracy to ensure the efficient running of the company. Your excellent people skills will:

Provide inspirational leadership to the staff team;
Offer compassionate support and encouragement to customers;
Develop strong relationships in the field.

We offer continuous training and development to keep you up to date with best practice. As a brand ambassador for our company, you will be part of a strong supportive team, championing the rights of our customers.

Essential:

Excellent understanding and experience of the social care sector
Excellent knowledge of regulatory responsibilities
S/NVQ L5 or equivalent
Excellent communication skills – verbal, written and electronic
Excellent management skills
Ability to manage own time
Knowledge of business management
Experience of recruiting staff
Excellent knowledge of health & safety
Good negotiating skills
Ability to write and deliver a presentation
Ability to work under own initiative or within a team
Clear understanding of good quality
Clear police check relevant to country of residence
Full drivers licence – no more than 6 points

Desirable:

Train the trainer qualifications
Business start-up experience
Franchise experience

Previous regulator registration