1st / 2nd Line Support Specialist

Advertiser
Eddision Knight
Date Posted
25th September 2015
Reference
EKIT020
Sector
Adults
Location
West London
Benefits
21000-24000 Per Annum
Salary
£5,000 Per Annum
Contract Type
Contract- Interim/Fixed term
Grades
Associate Specialist
Job Roles
Activities Co-ordinator
Another opportunity has arisen within an exciting, growing company in West London for an experienced first/second line service support professional with a hunger and aptitude to work for a rapidly expanding, dynamic organisation. The company is dynamic and is winning impressive and exciting large contracts with household and high street names; this is an excellent opportunity to accelerate your service support career.

You will need to have a can do attitude as you deal with customer requests and issues on a product that you will be trained up on.

Required:
* Solid Shell scripting knowledge
* An understanding of the Linux OS
* Break-fix experience on printers - computers
* Writing Customer facing support documentation
* Good Analytical and investigation skills
* Windows/Mac experience
* Ability to work to deadlines
* Client facing demeanour

Beneficial:
* Mobile OS - iOS/Android/Windows

If you want to hit the fast track in your career and you are willing to work for it, please apply with an up to date CV. This is an urgent requirement and all applicants will receive feedback within 5 working days.
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